Underreporting is not only a delay after a manufacturer already has a case. A large share of reactions never enter the system, because a patient or a healthcare professional who could send a report does not send one. The 94% median is that gap in the studies Hazell and Shakir reviewed: adverse reactions found by intensive methods that were not passed to a spontaneous reporting system. The 9.94% card is a later problem. It counts expedited reports the manufacturer already had, which then reached FDA after day 15. It says nothing about reactions that were never reported.
A 2023 update asked why healthcare professionals do not report. García-Abeijón and colleagues included 65 studies. Knowledge and attitudes still dominated. The factors named most often were:
- Ignorance, the belief that only serious adverse drug reactions need to be reported, cited in 86.2% of the papers.
- Lethargy, meaning procrastination, lack of interest, and other excuses, cited in 84.6%.
- Complacency, the belief that only well tolerated drugs are allowed on the market, cited in 46.2%.
- Diffidence, fear of appearing ridiculous for reporting a reaction that is only suspected, cited in 44.6%.
- Insecurity, the view that it is nearly impossible to say whether a drug caused a particular reaction, cited in 33.8%.
Limit. Those percentages are the share of studies that mention a factor. They are not the share of healthcare professionals who hold it, and they are not an official FDA or EMA rate. The studies are about healthcare professionals, not a survey of patients.
The same update says that non-obligation to report, and confidentiality, have emerged as reasons in the newer studies. It does not give a percentage for either. Spontaneous reporting is largely voluntary. In many settings it is not treated as a mandatory duty for the clinician or the patient, so there is often no obligation the person treats as theirs to meet. A reaction that is never sent never becomes a case. That is a description of how these systems are set up in many places. It is not one statute that excuses every physician, everywhere, from reporting.
Source
Citation assembled 28 October 2026. Figures are quoted from the source named. AE Connect did not recompute them. The 94% and 9.94% figures are on Six facts, with the limits attached.
- García-Abeijón P, Costa C, Taracido M, Herdeiro MT, Torre C, Figueiras A. Factors Associated with Underreporting of Adverse Drug Reactions by Health Care Professionals: A Systematic Review Update. Drug Safety. 2023. https://doi.org/10.1007/s40264-023-01302-7 · PMC https://pmc.ncbi.nlm.nih.gov/articles/PMC10279571/